Privacy Policy
Your privacy matters to us. This policy explains how we handle your data.
1. Introduction
Code24 ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and WhatsApp number when you fill out our contact form or message us.
- Project Details: Information about your app or website requirements, budget, and timeline.
- Technical Data: IP address, browser type, device information, and pages visited (via standard server logs).
- Payment Information: If you engage our services, we collect payment details through secure third-party processors (PayFast, PayPal). We do not store your credit card information.
3. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide quotes
- Develop and deliver your app or website project
- Send project updates and progress reports
- Provide ongoing support and maintenance
- Improve our website and services
- Comply with legal obligations
4. Data Storage and Security
We store your data on secure servers. Form submissions are saved as JSON files in a protected directory. We implement reasonable security measures to prevent unauthorized access, but no internet transmission is 100% secure.
5. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share data with:
- Payment processors (PayFast, PayPal) to process transactions
- Hosting providers to deploy your app or website
- Legal authorities if required by law
6. Cookies
Our website uses minimal cookies for basic functionality. We do not use tracking cookies or third-party advertising cookies.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for data processing
To exercise these rights, contact us at help@code24.co.za.
8. Third-Party Links
Our website may contain links to third-party sites (Google Play Store, WhatsApp, social media). We are not responsible for the privacy practices of these sites.
9. Children's Privacy
Our services are not directed at children under 18. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
11. Contact Us
If you have questions about this privacy policy, contact us:
- Email: help@code24.co.za
- WhatsApp: +27 67 578 7820